U of A University of Arkansas Division of AgriculturePictures of chickens, flowers, wheat, a boy looking through a magnifying glass, irrigation pipe, soybean pods, and fruits and vegetables.

Cooperative Extension Service

Cooperative Extension Service

Agricultural Experiment Station


Search | Publications | Jobs | Personnel Directory | Links
County Offices | Departments

About Us

Find Us

For the Media

Agriculture

Business & Communities

Families & Consumers

Health & Nutrition

Home & Garden

Natural Resources

4-H Youth Development


Public Policy Center

For Faculty & Staff

U of A Board Policies
Division Policy and
      Management Guidelines

Extension Policy Manual
4-H State Policy Handbook
Departments
OPM Policy Manual
Classified Pay Plan
Calendar of Events
Blue Letter



Giving

Dale Bumpers College
of Agricultural, Food &
Life Sciences


Division Home


Agricultural Experiment
      Station Home


Cooperative Extension
      Service Home

 

 

Personnel
Annual Performance Evaluation
Extension Project/Program Support Professionals

Policy Number: C.E.S.P. 1-70
Date Revised: 10-9-2009
Supersedes: C.E.S.P. 1-65; dated:  7-1-2006

Purpose

Performance evaluation is an integral part of Extension planning, teaching, supervision, and salary administration. It is a continuing day-to-day activity. It occurs whether we realize it or not, whether we do it formally or informally. It occurs in each situation where one person is responsible for or interested in the work of another. Its primary purpose is to aid in providing the highest possible level of educational service for the people of Arkansas through improved performance. The evaluation process should encourage employees in areas that indicate strength and aid them in those which need improvement.

Performance evaluation is a measurement process for determining the level of effectiveness of an employee in the assigned job. Results obtained through the evaluation procedure are expressed in what is commonly referred to as a performance rating. The terms "performance evaluation" and "performance appraisal" are essentially synonymous.

Performance evaluation increases the effectiveness of Extension employees by:

1. Increasing the understanding of their jobs and the expected level of performance.

2. Increasing their satisfaction and educational experiences on the job.

3. Providing information that will help assign personnel to the program area(s) where they can make the greatest contribution.

4. Furnishing a basis for in-service training and guidance.

5. Helping them evaluate annually their own work.

6. Helping them maintain appropriate documentation of job performance for use when seeking promotion.

The performance evaluation process at the University of Arkansas Cooperative Extension Service is based on the following principles:

1. Job performance in each assigned area of work is evaluated.

2. Performance evaluation is an educational process used to identify the strong and weak points of employee performance.

3. Honest and consistent self-analysis, supplemented with an objective performance evaluation by the supervisor, is the most productive type of evaluation.

4. Any person making a performance evaluation must be acquainted with the work of the person being reviewed. Therefore, the person primarily responsible should be the immediate supervisor.

5. Performance evaluation is a recognized and accepted part of supervision.

6. The self-respect and confidence of the individual employee must be protected.

Structure

I. Responsibility

Primary responsibility for performance evaluation rests with the immediate supervisor.

II. Frequency

Performance evaluations are conducted annually at the end of the program year. The required documents are due based on the following timeline:

Narrative Report/Self Evaluation October 15
Performance Appraisal December 31

III. Performance Against Standards

Extension Project/Program Support Professionalsare evaluated against established standards in the four areas. Performance areas to be evaluated are:

Job Accomplishment:

A. Technical Competence
B. Program Implementation
C. Human Relations, Response to Supervisors and Other Personnel
D. Professional Development
E. Behavioral Dimensions

Each Performance area will be rated as follows:

S ESubstantially Exceeds Performance Requirements
E R Exceeds Performance Requirements
M R Meets Performance Requirements
I N Improvement Needed in the Performance Requirements
U Below Performance Requirements

IV. Supervisory Comments

Supervisory comments in the following areas are for counseling purposes and are optional.

A. Areas in which the employee's performance is strongest.

B. Potential areas for future employee growth.

C. Improvements noted in areas listed in B in the previous year's evaluation.

V. Performance Rating Categories

On the basis of scores obtained in the performance evaluation, the Extension Project/Program Support Professionals will be assigned an overall rating, reflecting performance for the year:

Rating: Exceeds Standards
Definition: Performance of unusually high quality that exceeds position requirements at a level above that expected of a fully qualified incumbent.

Rating: Performs to Standards
Definition: Performance that is of good quality and meets position requirements at the level expected of a fully qualified incumbent.

Rating: Below Standards
Definitions: Significant performance improvement is needed to meet requirements. Performance at this level may result in probation or termination.

Procedures

I. Position Description

At the beginning of each review period, the employee and supervisor will review the position description and make any revisions necessary. This position description, as approved by the supervisor, will serve as the base document for the annual performance evaluation.

III. Narrative Report

When appropriate, each support specialist or technical support specialist may be asked to submit a brief narrative report by October 15, including such topics as those listed below. The time frame for the report is October 1 through September 30 of the past fiscal year.

• Assistance with field projects including kinds and scope of samples taken, measurements made, and monitoring data collected under each project.

• Data tabulation and processing in the office.

• Assistance in preparation of specifically named reports, newsletters, fact sheets, and other publications.

• Assistance in preparation of slides, slide sets, and videos.

• Original suggestions personally made and implemented in specified areas.

• Contribution to special projects.

• Service on committees or task forces.

• Performance against departmental/individual goals

• Papers presented.

• Training or meetings attended.

• Supervisory responsibilities.

• Equipment maintained, repaired, or constructed.

Employees for which the narrative report would not be appropriate may instead be asked to submit a self-evaluation. This may be accomplished by having the employee complete an EEVAL-165 or through another format deemed appropriate by the supervisor.

IV. Performance Evaluation and Review

A. Form EEVAL - 165, Annual Performance Evaluation

Using the employee’s narrative and other appropriate input, the supervisor will complete Form EEVAL - 165, Annual Performance Evaluation. The standards to be rated are Job Accomplishment, Human Relations, Professional Development and Behavioral Dimensions.

The Job Accomplishment standard is further divided into Technical Competence and Program Implementation, which are separately rated. Technical competence is intended to measure the employee’s knowledge of the job. Program implementation measures how well the employee applies that knowledge to the performance of required duties. Specific job duties may be listed on the performance evaluation form and rated individually. These ratings may be used to support and justify the Technical Competence and Program Implementation ratings.

The Human Relations standard may include, but is not limited to, the following:

1. Response to Supervisor
2. Plans and organizes work and tasks well
3. Exhibits tact and respect in dealing with co-workers and clientele

Professional Development includes, but is not limited to, the following:

1. Strives to develop professional skills
2. Keeps informed of new developments

Behavioral dimensions may include the following:

1. Teamwork
2. Leadership
3. Adaptability
4. Work Habits
5. Professionalism
6. Attitude
7. Exhibits enthusiasm for work
8. Reliability/Dependability

B. Review

The rating will be discussed with the employee by the appropriate supervisor. The employee will be given a copy of the completed performance evaluation. All evaluation conferences will be completed within 90 days of the end of the rating period. Ratings will be certified by the supervisor and the employee and must be submitted to the appropriate associate director or Assistant Director for review and concurrence.

C. Disposition

The original copy of the performance evaluation will be submitted to the Human Resources office for filing in the employee's Official Personnel Folder.

V. Career Counseling

During the performance evaluation conference, the employee and supervisor will complete Career Counseling Record, which becomes a part of the performance evaluation file.

Appeal Procedures

An employee who disagrees with the overall performance rating has a right to appeal that rating through PMGS-08-1.6, University of Arkansas Division of Agriculture Non-Classified Performance Evaluation Appeals Procedure. 

Return to Annual Performance Evaluation Index

Return to Personnel Index

Return to Policy Manual Home


© 2006
University of Arkansas
Division of Agriculture
All rights reserved.
Last Date Modified 03/01/2010
Webmaster

University of Arkansas • Division of Agriculture
Cooperative Extension Service
2301 South University Avenue
Little Rock, Arkansas 72204 • USA
Phone (501) 671-2000 • Fax (501) 671-2209
 

MissionDisclaimerEEO
PrivacyFOI