U. of A. C.E.S. Policy Manual: C.E.S.P. 12-47: Personnel: Position Descriptions: Clerical Assistant (Grade 10)

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Position Descriptions
Clerical Assistant (Grade 10)

Policy Number: C.E.S.P. 12-47
Date Revised: 5-14-2001
Supersedes: 4-1-1999

Nature and Purpose

The Clerical Assistant is a staff member of the Cooperative Extension Service, University of Arkansas. The Clerical Assistant position involves receiving training, accepting job assignments, and providing secretarial assistance to staff members assigned to the office.

Major Duties and Responsibilities

• Answers telephone, greets and directs visitors, refers callers, takes and delivers messages accurately, and assists clientele.
• Opens and distributes incoming mail and processes outgoing mail.
• Types letters, memos, and reports.
• Duplicates and assembles materials; prepares materials for mailing.
• Files materials as required.
• Assembles data and prepares expense accounts.
• Performs miscellaneous clerical tasks.
• Performs other duties as assigned.

Relationships

• Works under the supervision of a County Extension Agent - Staff Chairman and work leadership of the Administrative Office Supervisor or other designated person, who reviews work for accuracy and adherence to established policies and procedures.
• Establishes and maintains effective working relationships with superiors and associates.

Qualifications

Education and Experience

• High school graduate (equivalency certificate accepted)
• One year of experience or specialized training in the clerical or secretarial field.

Knowledge, Skills, and Abilities

• Ability to type.
• Ability to learn assigned tasks readily and to follow prescribed routines and procedures.

The Arkansas Cooperative Extension Service is an Equal Opportunity Employer. All candidates will be considered without regard to race, color, national origin, religion, gender, age, disability, marital or veteran status, or any other legally protected status.

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University of Arkansas • Division of Agriculture
Cooperative Extension Service
2301 South University Avenue
Little Rock, Arkansas 72204 • USA
Phone (501) 671-2000 • Fax (501) 671-2209