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Personnel
Position Descriptions
Secretary I (Grade 11)

Policy Number: C.E.S.P. 12-40
Date Revised: 5-15-2001
Supersedes: 4-1-1999

Nature and Purpose

The Secretary I is a staff member of the Cooperative Extension Service, University of Arkansas.

The Secretary I position involves performing routine secretarial and clerical tasks, including typing for faculty in a program/administrative unit or a county Extension office. (Major typing services may be provided by word processing center.)

Major Duties and Responsibilities

• Reads incoming correspondence, gathers files and other pertinent data to facilitate answering correspondence, and composes routine responses.

• Answers telephone, screens calls, and provides information for routine questions but refers to specialists or agents for technical information.

• Assists faculty with preparations for meetings, workshops, and youth activities.

• Maintains appointment calendar, sees that travel and hotel reservations are made, and keeps supervisor aware of scheduled meetings.

• Types monthly expense accounts and weekly itineraries, and assembles data for other reports.

• Performs minor administrative duties including gathering data and preparing statistical reports.

• Operates various office equipment such as electronic typewriter, photocopier, ten-key calculator, and postage meter.

• Utilizes microcomputer, loads prescribed programs, and enters required data.

• Edits and proofreads all materials including copy typed in word processing center.

• Files correspondence and reports.

• Provides secretarial services to faculty members as assigned. 

• Performs other duties as assigned.

Relationships

• Works under the supervision of a County Extension Agent - Staff Chairman or a unit supervisor.

• May receive work leadership from Administrative Support Supervisor or Secretary II. 

• Establishes and maintains effective working relationships with supervisors and associates, and favorably represents Extension in contacts with the general public.

Qualifications

Education and Experience

• High school graduate (equivalency certificate accepted). 

• One year of experience or specialized training in the clerical or secretarial field; plus one year of clerical experience.

Knowledge, Skills, and Abilities

• Ability to attain a 75% on the language skills evaluation.

• Ability to learn assigned tasks readily and to follow prescribed Extension routines and procedures.

• Ability to exercise initiative and good judgment.

• Ability to work without close supervision. 

• Ability to communicate effectively with superiors, associates, and clientele.

Approval

David E. Foster
Associate Vice President for Agriculture - Extension
April 30, 1999

The Arkansas Cooperative Extension Service is an Equal Opportunity Employer.  All candidates will be considered without regard to race, color, national origin, religion,  gender, age, disability, marital or veteran status, or any other legally protected status.

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University of Arkansas • Division of Agriculture
Cooperative Extension Service
2301 South University Avenue
Little Rock, Arkansas 72204 • USA
Phone (501) 671-2000 • Fax (501) 671-2209
 

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