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Civil Rights Compliance
Grievance Procedure

Policy Number: C.E.S.P. 2-14
Date Revised: 11-11-2004
Supersedes: 3-8-2004

Summary: Establishes grievance procedure for use by classified and non-classified staff.

Definition of Grievance:

A grievance is a dispute concerning the terms and conditions of employment arising from any administrative decision which the employee believes to be in violation of rights under, or a failure to apply, established personnel regulations, policies, and procedures.

Procedures:

1. Informal Consultation

An employee who has a complaint should discuss the matter with his/her immediate supervisor within 30 calendar days of the act giving rise to the complaint. 

If the supervisor and/or employee, after thorough discussion, feel the need for aid in arriving at a resolution, they may, by agreement, invite other Extension personnel as may be necessary and available to participate in further discussions. Such additional participants shall act as  resource personnel and shall not relieve the immediate supervisor and the employee of their responsibility for resolving the complaint.

If the informal procedure does not satisfactorily resolve the complaint, the employee may file a formal written grievance within 10 working days after the unsuccessful resolution meeting between the employee and supervisor.

2. Formal Filing of Grievance

To be considered formally, a grievance must be submitted in writing to the employee's immediate supervisor within the 10 day time-frame indicated above. The written grievance must include a clear statement of the issue being grieved, a report on the efforts to settle informally, such facts as may be needed in arriving at a prompt and reconcilable resolution, and the desired outcome of the grievance.

The supervisor will review the informal decision previously made.  If a mutually agreeable settlement still cannot be reached, the supervisor will add a statement to this effect to the written grievance, note the date it was received, and forward to the next level of supervision within two working days.

The next-level supervisor will consider and answer the grievance in writing not later than five working days following its receipt. The supervisor may: 

(a) consult with immediate supervisor, 
(b) ascertain all pertinent facts, 
(c) examine policies involved, 
(d) discuss the matter with the employee, and 
(e) if feasible, settle the grievance within the framework of existing policy to the satisfaction of the employee and his/her supervisor.

If the supervisor fails to respond or if a mutually agreeable settlement is not reached, the employee may then submit the written grievance within seven working days to the Associate Vice President for Agriculture - Extension. The supervisor's written response to the employee's grievance will be forwarded to the Associate Vice President for Agriculture - Extension. The Associate Vice President for Agriculture - Extension may issue a decision or may refer the matter to a grievance panel for further investigation.

The panel will make an investigation and submit a statement of findings and recommendations to the Associate Vice President for Agriculture - Extension as part of the final decision-making process.

Within five working days after decision by the Associate Vice President for Agriculture - Extension, the employee has the right to submit a written appeal to the Associate Vice President for Agriculture - Extension requesting that the decision be reviewed by the Vice President for Agriculture.  

An employee filing a grievance will at all times be free from reprisal.

3.   Grievance

The grievance panel will consist of three employees.  The Associate Vice President for Agriculture – Extension presents a pool of five classified or non-classified employees, as appropriate, as possible grievance panel members.  From this group, a three member panel will be chosen to hear the grievance.  The aggrieved employee and Associate Vice President for Agriculture – Extension each make a selection from the five member pool.  The two members selected will then choose the third member of the panel from the pool.

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Last Date Modified 10/07/2009
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